Not a member yet? Register now and get started.

lock and key

Sign in to your account.

Account Login

Forgot your password?


Consumer Package & Mail /Order

Minimum Order, Shipping and Handling
  • Our minimum order is $50 before shipping
  • Handling charges of $10 CAD/USD will apply for orders below $50.
  • Shipping is extra
  • FREE shipping for purchases of $150 to Canada and continental US, some restrictions apply
  • Products are shipped via regular UPS or FedEx for case quantities. Products will be shipped within 2-3 days for in-stock items.
How To Order
  • Call toll Free: 1-877-870-1018 OR 1-877-441-9479
  • Local: (519)780-1018 OR (519)658-9479
  • By Fax: (519)780-2997
  • E-mail: (please do not send credit card information by e-mail)
Payment Terms

Payment by credit card (Visa, Master Card, American Express)
By cheque payable to:

Quality First International Inc., 335 Laird Rd. Unit 9
Hanlon Business Park; Guelph, ON N1G4P7 CANADA

Damaged goods, Returns, and Exchange Policies
  • Damaged goods should be reported within 2 days of receiving the product. We greatly appreciate photos of damaged products.
  • In the case of a product quality defect, please inform us within 15 days of receiving the product.
  • No returns or refunds will be issued after 30 days.
  • Returns will be at the expense of the customer
  • If the nature of the return is found to be of technical or quality defect, we will offer a replacement. Or we may issue credit or a refund of the product at our discretion.
  • If the nature of the return is found to be the consumer’s discretion or change of mind, we will not refund the product and shipping cost, but will issue credit.
  • A 15% re-stocking fee is applied to all returns.
  • Returns and exchanged products should be at least 95% of the original quantity. All
    product returns, replacements, credits issued, require authorization numbers.